We want you to be completely happy with your order. If for any reason you are not satisfied LimoLand gladly accepts returns of unworn, unwashed, undamaged or defective merchandise for a full refund within 30 days of purchase.  Any merchandise returned after 30 days may be eligible for exchange or merchandise credit.

Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.

Returns should also be accompanied by the original receipt where possible. If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price.

If you do not have the packing slip, please include the following information with your return:

Your name and billing address.
The name, address and zip code of the person who placed the order, if it was a gift.
The original purchase price and approximate date of the purchase.
The item number of the merchandise, if available.

Our Return Address Is:
LimoLand
829 Washington Street
New York, NY 10014
1-888-546-6174

Please allow 10-14 days for the processing of your return.

*Please note when e-mailing and contacting us, that all replies are made from a LimoLand e-mail.  Should you have any e-mail/inbox constrictions, please make any appropriate changes to your e-mail settings and inbox to allow any e-mails from us; rather than being re-directed to a SPAM or trash folder.  This way, we can expedite a response and avoid any possible error.*

**International Orders

We have partnered with International Checkout to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. International shipping is currently available worldwide. International Checkout will process your order, including billing, shipping and customer service.

Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.